i. Are abusive. An abusive review or comment is one that makes personal attacks, threatens, or harasses others, or uses profanity.

ii. Violate privacy. Reviews that mention specific names of individuals or personal information in a manner that is inappropriate and/or unrelated to the performance of the service rendered are subject to removal.

iii. Are not from a current customer.

iv. Contain material falsehoods.

v. Are deemed inappropriate.